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Return to shopFAQ
Shopping Information
You can use our search bar at the top of the page to search for specific products or browse through our categories.
Yes, you can create a wishlist and save products for later purchase. Simply click the “Add to Wishlist” button on any product page.
Product availability is indicated on the product page. If a product is in stock, you will see a “Add to Cart” button. If it’s out of stock, you may see a notification or the option to be notified when it’s back in stock.
Yes, you can make purchases as a guest without creating an account. However, creating an account allows you to save your shipping information, track your orders, and access exclusive offers.
Payment Information
We accept online payment, credit cards, debit cards, PayPal and bank transfers.
Yes, your payment information is secure. We use SSL encryption layer to protect your data.
Yes, you can apply a coupon code during the checkout process. Simply enter the code in the designated field.
If your payment fails, you will be notified and given the option to try again or choose a different payment method. Please ensure that your payment information is correct and that you have sufficient funds in your account.
Order Returns
All purchases are considered final and non-cancellable, except in the case of defective items. We have a 2-day return policy, which means you have 2 days after receiving your item to request a return.
To return an item, please follow the instructions provided in your order confirmation email. You will need to include a copy of the order invoice and the item in its original condition.
Shipping and handling fees incurred when returning an item are borne by the customers
You may choose to exchange with another product of greater value, and you will be charged with the difference of price. If the exchanged item is of lesser value, no refunds will be given.